Privacy Policy

This privacy and data protection policy is aimed at providing you with all the information you need to understand the scope and purpose of data processing so that acceptance, which is absolutely necessary to access and use the website, is based on a fully informed consent in accordance with the Data Protection regulations applicable at all times.

Who is responsible for the processing of your data?

The responsible for the treatment is Grupo Hostelero Monio S.L. with CIF B-86049996, with registered office at C/ Libreros, 15 28801 Alcalá de Henares (Madrid).

You can contact us by letter to our postal address indicated in this paragraph or through our e-mail address: administración@moniogroup.com.

www.frankieburgers.es provides users with information on the company's services.

For what purposes do we process your personal data?

In Grupo Hostelero Monio S.L. we process the information provided by interested parties to manage any type of information/action requested related to our services. The use of the data is as follows:

  • The attention of requests made by users regarding reservations.
  • Inclusion in the contact list.
  • The provision of services and the management of the commercial relationship.
  • Continuous improvement of the user experience.

Grupo Hostelero Monio S.L. reminds that only stores data of that information necessary for the proper management of the services contracted by the customer.

How long will we keep your data?

The data provided will be kept for the entire duration of the contract/project/services, and will be cancelled upon expiration. Notwithstanding the above, the data will be blocked and retained for the period of limitation of actions that may arise from the contractual relationship subscribed by you.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the performance of contracts according to the terms and conditions contained in such contracts.

In the case of legal entities, self-employed or individual entrepreneurs, the legal basis lies in the execution of the commercial contract.

The offer of products and services finds its legitimacy in the legitimate interest of the data controller, the Customer may at any time express their opposition to this type of treatment without in any case the exercise of this right conditions the execution of the contract.

We also inform you that failure to provide the required information will result in the impossibility of signing and fulfilling the contract.

To which recipients will your data be communicated?

The data may be communicated to third parties in the following cases:

- Once you have given your consent to the distribution and/or disclosure of your data.

- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Grupo Hostelero Monio S.L., our customers, or others.

- By provision of law, regulation or by virtue of a decision of a competent authority, judicial or regulatory or, if necessary, in order to preserve their rights and interests.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether Grupo Hostelero Monio S.L. is processing personal data concerning them.

The data subject shall have the right to withdraw his or her consent at any time, provided that the processing is not necessary for the performance of the contract. The withdrawal of consent shall not affect the lawfulness of the processing based on the consent prior to its withdrawal.

You can exercise your rights of access, rectification, deletion, limitation in the processing and portability of data by letter addressed to Grupo Hostelero Monio S.L.

As a last resort, you may request information about your rights and file a complaint with the Spanish Data Protection Authority, located at Calle Jorge Juan, nº 6, 28001 Madrid.